Leading a successful retail business

Leading a successful retail business requires a detailed focus. The everyday situations that occurs between the customer and the employees affects their experience in store. The more the people working in the store are able to live the brand, engage with the products and it’s complementing services, the more they will convince a doubting customer hunting his or hers “treasure”.

The shopping life of a frequent traveler

Traveling frequently in the Nordics, I spend quite some time at Airports. I have always liked to travel; it gives you the feeling of being on a discovery trip. Although the increasing stress going through the securities, you rather feel the urge to explore further coming to the airport hall of departures.

Someone is in a rush?

GDPR has been a hot topic this spring and for good reasons. It seems that companies big and small are stepping up their attention related to the new regulation and want mine as well.

Connected curiosity

The annual conference, South by Southwest (SXSW) in Austin Texas is approaching, and my schedule is fully booked.

From inspiration to action

SXSW, the annual conference is all about today’s inspiration becoming tomorrow’s innovation. The current disruptive environment challenges the retail industry the way we know it, and expert panels and speakers give new directions in how to move customers from inspiration to action.

A physical change in the online world

This week two announcements in the online world have made headlines. Both NET-A-PORTER founder Natalie Massenet has left the company she once started and so has ASOS boss Nick Robertson.